What happens when you receive over 4,000 automated calls in less than 2 hours?
April 30, 2018,9:30am-11:30am, it happened at Tufts Medical Center in Boston, MA.
Recently, automated phone calls have been increasing in volume for not only the everyday person, but for businesses and they are not showing any signs of slowing down. Who would have ever thought robots would be causing havoc in healthcare, let alone in this way?
Now potential suitors for medical attention and phone line representatives are fighting a new threat we never saw coming. In an industry where every second counts...